You’re able to view your missed calls through our control panel.
There are two ways to see missed calls:
- My Phone Numbers Tab
- Custom Reports
Here are the steps to see missed calls through the My Phone Numbers tab:
- Log in to your control panel.
- Click on My Phone Numbers.
- Identify the phone number that you would like to see Missed Calls on.
- Click on Service Plan.
- Click Activity.
- Select Missed.
Here are the steps to view missed calls using Custom Reports:
- Log in to your control panel.
- Click on Custom Reports in the left-hand menu.
- Select the date range that you would like to view missed calls for (only 6 months of prior data is available for this report).
- Choose the Virtual Number(s) which you would like to see missed calls for.
- Select the Call Type: Missed
- Click Display Report.
If you would like to call these people back using your virtual number as the caller ID, we offer an outbound calling solution.