United World Telecom offers a custom IVR system and unlimited extensions. Both services are free and included with your virtual phone number plan. A reasonable development fee, based on the requirement, is charged for a simple IVR setup and a more advanced IVR setup.
The IVR menu with advanced options enables customers to:
- Set up complex rules,
- Include more than one greeting,
- Create a map with extensions for each department
- Build a phone tree and other settings for callers to navigate.
Contact us for more information on advanced IVR setup.
We also created an IVR setup guide for existing customers.