IVR Archives - United World Telecom Knowledgebase

How to Add Custom IVR & Extensions to a Plan | IVR

United World Telecom offers a custom IVR system and unlimited extensions. We offer both services for free; they come included with your virtual phone number plan. For a simple IVR set-up, there is no additional cost. However, there may be a reasonable development fee (based on the case) for a more advanced IVR set-up. We can provide professional voice recordings and prompts with a custom service quote.

The IVR menu with advanced options enables customers to:

  • Set up complex rules,
  • Include more than one greetings,
  • Create a map with extensions for each department
  • Build a phone tree for callers to navigate, and other settings. 

Contact us for more information on advanced IVR setup.