Why Was My Card Charged Several Times During the Month? -
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Why Was My Card Charged Several Times During the Month?

Your card could be charged more than once during the month for several reasons:

  • When a new service or service line is added, we charge the prorated fee of that line from the day it is activated until the end of the month.
  • When the outstanding balance/additional usage goes beyond a threshold on the account. By default, the threshold is $200.

If you have more questions about why your card was charged, please contact us.

Related: I Need a Receipt for the Transaction or an Invoice for My Payment