Your card could be charged more than once during the month for several reasons:
- When a new service or service line is added, we charge the prorated fee of that line from the day it is activated until the end of the month.
- When the outstanding balance/additional usage goes beyond a threshold on the account. By default, the threshold is $200.
If you have more questions about why your card was charged, please contact us.
Related: I Need a Receipt for the Transaction or an Invoice for My Payment