Due to a rapidly increasing level of fraud in the telecommunications industry, local regulatory authorities in a number of countries now require to fully identify the owner of a phone number prior to its activation.
When requirements are not met, some countries have completely banned the sale of certain types of numbers while others have disconnected numbers at will. These requirements are introduced mainly to make it harder for fraudsters and scammers to obtain virtual numbers to use in the perpetration of international crimes.
As a result, telecom companies that sell phone numbers for those countries and number types without documentation from the intended owner are risking recall or deactivation of the number(s) sold. Additionally, these companies face the possibility of further local restrictions from those countries.
While we are trying our very best to provide a smooth purchasing experience to our customers, we also want to provide a reliable service with properly approved phone numbers.
If one or more of your numbers require proof of ID and other documentation, we strongly encourage you to provide them to our provisioning team as soon as possible to facilitate the activation process.
Your information is always secure with us and will only be shared with intended local partners and authorities.