Additional services can be added to your account at any time you wish. Additional services will be billed at a prorated amount for the number of days left in the month.
1. Log in to your control panel.
2. Click Add Service Lines from the left-hand side of the portal.
3. Select the type of service that you would like to add. Call us or request a chat if you have questions about any of the services that we offer.
Add Call Forwarding Services (Local & International Toll-Free Numbers)
1. Choose a country in which you would like a new phone number from the dropdown list below: Select Your New Phone Number. We can provide toll-free and local virtual phone numbers for many of the 150 countries worldwide.
2. Select your phone number type. For questions about the various number types that we offer for businesses, please refer to your account manager.
3. Select a phone number from our inventory.
4. Select the destination country (or VoIP/SIP address) that you would like to forward incoming calls to, from the dropdown list. This can be modified once the number has been added to your account.
5. Select a plan size. We have five plans with included minutes and an additional per-minute rate. Larger plans offer better call forwarding rates.
6. Click Choose Plan.
A confirmation email will be sent when the additional service line is added.
Please call us or request a chat if you have any questions. We are available to help 24/7.
Add Outbound Calling Services (Business VoIP)
After choosing Outbound Calling from the Add Service Lines Menu, please:
1. Select a country under Where Will You Be Calling To? to view international calling rates to that country. Our service enables international calling to anywhere in the world, no matter what your selection is here.
2. Select the phone number that you would like to appear as a caller ID. This can be changed at a later time.
3. Select a plan size. The monthly fee will be used as a call credit each month. Our service is month-to-month without any commitment and you can change plans at any time. Larger plans offer better rate discounts.
4. Confirm your order by clicking Submit Order.
Outbound calling additional service requests will be processed within 1-2 business days. Please contact us at any time, 24/7 by phone or live chat to expedite your order.