How to Set Up Missed Call Notifications - United World Telecom Knowledgebase

How to Set Up Missed Call Notifications

Never miss an important call again. With missed call notifications, you’ll receive an email alert anytime a call to your phone line goes unanswered. These notifications include the date, time, and Caller ID of the missed call—giving you the information you need to follow up quickly and efficiently. This guide will show you how to set it up in just a few steps.

1. Log in to your control panel.

2. Click on My Phone Numbers.

3. Identify the phone number that you want to set up missed calls notifications for and click the settings icon.

my phone settings

4. Go to the Call Forwarding tab and then click the Basic tab.

call forwarding tab

5. Scroll down to the Missed Calls Email Notification options. Here you can activate this feature to receive an email whenever a call to this line is missed.

missed calls button

add emails missed calls

You can also select which account email addresses will receive this email notification. The email will include the date, time, and caller ID of the missed call.

Related:
How to View Missed Calls
Generating Call Activity Reports