Customers are automatically assigned a UserID/PIN and password after purchasing outbound calling services. These credentials are needed to start using your outbound calling plan:
- User ID
- Line Password
- User Email (optional)
Your credentials will be emailed to you as part of your service confirmation letter. Here’s what it looks like:
You can also log in to your control panel to find your credentials:
1. Click Outbound Calling on the left-hand side of the control panel to reveal all outbound lines.
2. Your UserID/PIN for each outbound calling line will be displayed under the PIN column.
3. Click the User ID or Settings icon to view and/or modify your password. You can also enter a personalized User Email, which can be used instead of the UserID.
4. Line password will be displayed.
5. To change your password, please enter a new password here and click Save Changes.
Changing your password will automatically log other users out of the system.