What Are My Outbound Calling Credentials?

What Are My Outbound Calling Credentials?

Customers are automatically assigned a UserID/PIN and password after purchasing outbound calling services. These credentials are needed to start using your outbound calling plan:

  • User ID
  • Line Password
  • User Email (optional)

Your credentials will be emailed to you as part of your service confirmation letter. Here’s what it looks like:

dialer code
You can also log in to your control panel to find your credentials:

1. Click Outbound Calling on the left-hand side of the control panel to reveal all outbound lines.

outbound lines

2. Your UserID/PIN for each outbound calling line will be displayed under the PIN column.

outbound credentials

3. Click the User ID or Settings icon to view and/or modify your password. You can also enter a personalized User Email, which can be used instead of the UserID.

4. Line password will be displayed.

outbound credentials

5. To change your password, please enter a new password here and click Save Changes.

Changing your password will automatically log other users out of the system.