Due to a rapidly increasing level of fraud in the telecommunications industry, local regulatory authorities in many countries now require to fully identify the owner of a phone number prior to its activation.
When requirements are unmet, some countries have completely banned the sale of certain numbers, while others have disconnected numbers at will. These requirements are introduced mainly to make it harder for fraudsters and scammers to obtain virtual numbers to use in the perpetration of international crimes.
As a result, telecom companies that sell phone numbers for those countries and number types without documentation from the intended owner are risking recall or deactivation of the number(s) sold. Additionally, these companies may face further local restrictions from those countries.
While we are trying our very best to provide a smooth purchasing experience to our customers, we also want to provide a reliable service with properly approved phone numbers.
Suppose one or more of your numbers require proof of ID and other documentation. In that case, we strongly encourage you to provide them to our provisioning team as soon as possible to facilitate the activation process.
Your information is always secure with us and will only be shared with intended local partners and authorities.
Learn what documentation is required here.