You can add additional services to your account at any time. They will be billed at a prorated amount for the number of days left in the month.
1. Log in to your control panel.
2. Click Add Service Lines from the left-hand side of the portal.
3. Select the type of service that you would like to add. Call us or request a chat if you have questions about any of our services.
Add Call Forwarding Services (Local & International Toll-Free Numbers)
1. From the dropdown list below, select a country where you would like a new phone number. We provide toll-free, geographic, non-geographic, and Local 2-Way Voice numbers from more than 160 countries worldwide.
2. Select your phone number type. If you have questions about the various number types we offer for businesses, please get in touch with your account manager.
3. Select a phone number from our inventory.
4. From the dropdown list, select the destination country (or VoIP/SIP address) to which you would like to route incoming calls. Once the number has been added to your account, you can modify this and even route calls to multiple destinations.
5. Select a plan size. We have five plans that include minutes and an additional per-minute rate once the included minutes have been consumed. Higher plans offer more included minutes and lower per-minute rates.
6. Choose your plan, add the number to your cart, and submit your request.
A confirmation email will be sent when the additional service line is added.
Please call us or request a chat if you have any questions. We are available to help 24/7.
Add Outbound Calling Services (Business VoIP)
After choosing Outbound Calling from the Add Service Lines Menu, please:
1. Under Where Will You Be Calling To? select a country to view international calling rates to that country. Our service enables international calling to anywhere in the world, no matter what your selection is here.
2. Select the phone number you want to appear as a caller ID. You can change this later.
3. Select a plan size. The monthly fee will be used as a call credit each month. Our service is month-to-month without any commitment; you can change plans anytime. Higher plans offer better rate discounts. Learn more about how Outbound Calling pricing works.
4. Confirm your order by clicking Submit Order.
Outbound calling additional service requests will be processed within 1-2 business days. Please contact us anytime, 24/7, by phone or live chat, to expedite your order.