Outbound call plans are based on call credits.
The monthly service plan fee is used as a call credit each month. There is a credit balance, and per-minute rates for calling various destinations. Call usage exceeding the plan amount will be charged at applicable per-minute rates.
We offer five outbound calling plans, each with included calling credits and an additional per-minute rate. Plan credits are available on a line-by-line basis.
To view the remaining credit balance on a particular outbound line, you can follow the steps below:
- Log in to your control panel.
- Navigate to the Outbound Calling tab: https://newcp.globalcallforwarding.com/app/services/outbound-calling
- Identify the line you want to view the balance of, and, under Actions, click on the Service Plan icon.
- From the Service Plan page, click on Activity in the gold bar.
- From there, you will see your remaining outbound credits.
- To view rates for a particular destination, navigate to the Rates tab.
